Your use of this Website and services constitutes your agreement to these terms and conditions. If you do not agree with these terms and conditions, please do not use this Website or services. By submitting a payment, you are acknowledging that you have read and understood these terms and conditions. By submitting a payment, you also agree to be legally bound by these terms and conditions, which form the entire agreement between you and www.dmleditingandwriting.com.

Ownership and Copyright of Business Names and Website Content

The DML Editing & Writing website (http://www.dmleditingandwriting.com), any subsidiary websites, and the business name “DML Editing & Writing” are owned and operated by DML Editing & Writing. All material on this site and subsidiary sites, including services, images, policies, copy, and prices, are protected by international copyright and trademark law. These names and the website content cannot be used, copied, reproduced, republished, transmitted, framed, printed, or modified without the express permission of DML Editing & Writing. Anyone wishing to link to the DML Editing & Writing website or advertise the company’s services should contact the company first.

Payments

All payments made for editing projects need a minimum down payment of 60% of the cost of the project unless otherwise discussed. The remaining balance of the project is due upon the return of first-round edits via email, again, unless otherwise discussed. All payments made for writing projects need a minimum down payment of 60% of the cost of the project unless otherwise discussed. The remaining balance of the project is due upon the return of the work via email unless otherwise discussed.

Refunds

Payments are confirmed by down payments via Credit or Debit Card via PayPal transfer or invoice. The services offered are non-refundable and come with no warranties, expressed, or implied. Once payment has been completed, the hours put into the project cannot be recuperated; thus, a refund is not provided. However, to the best of the company’s ability, we’ll seek to satisfy clients. In some instances, the company may provide a refund on its discretion.

In cases of inactivity on a project, not caused by DML Editing & Writing, but of your own doing, you forfeit a refund of money that you have paid. This applies after 6 months and forwards of inactivity. DML Editing & Writing, of its own discretion, may choose to start over on a project or just allow a refamiliarization fee to be applied. See below for more information on the refamiliarization fee.

Service Quality and Standards

DML Editing & Writing strives to completely satisfy our customers through a top-quality editing and writing service. For more information, please view the Products/Shop page. All documents are proofread, edited, or created to a high and exacting standard. However, we do not guarantee that edited documents are “perfect” and “error-free.”

DML Editing & Writing is not liable for incidental, indirect, consequential, special, punitive, or exemplary damages, including lost revenues or profits, loss of business, or loss of data related to this service. This exemption applies to any claim, loss, or injury based on errors, omissions, interruptions, or any other inaccuracies that may appear on the DML Editing & Writing Website.

DML Editing & Writing is not obligated to refund the cost of the service in the case of an edited document being less than perfect. The company requests that the customer contacts the company if not satisfied with the service, and the company will make every effort to remedy the situation. The customer reviews the edited document upon completion and contacting DML Editing & Writing, should any errors be discovered. The company will correct any outstanding issues with an edited or copy written document. The customer must contact DML Editing & Writing with his or her complaint within 60 days from the time of job completion.

Also, within those 60 days, a client needs to make sure that adequate communication is happening throughout a project. If I return edits or written work to you and you cannot get to them promptly or need me to change them, let me know. After 60 days, a fee is to be paid for refamiliarizing myself with the project and content within it to help you finish your project. The fee will be 1/4 of what the oroginal cost was. This does include projects that were started and stopped for an extended period of time, not taking into consideration money that was previously paid in. There is still a fee and possibly money that needs to be paid for continuing the service from where we left off. Or in some cases, to start all over again. DML Editing & Writing’s time is valuable.

No Plagiarism

DML Editing & Writing does not condone, encourage, or knowingly participate in plagiarism or any other acts of academic fraud or dishonesty. The company firmly adheres to and abides by all copyright laws, and will not knowingly allow any Customer to commit plagiarism or violate copyright laws.

The company nor any of its affiliates or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the services received from the Website. This includes plagiarism, lawsuits, unsatisfactory grading, expulsion, academic probation, loss of scholarships/ awards/ grants/ prizes/ titles/ positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material services from the Website are solely responsible for any disciplinary actions arising from the improper, unethical, and illegal use of the material.

Refusal or Denial of Service

DML Editing & Writing reserves the right to deny or refuse service to any customer or prospective customer and without explanation.

Confidentiality, Ownership, and Copyright of Documents

DML Editing & Writing provides a secure, reliable, and confidential service to customers. For more information on the privacy policy, please view the Privacy Policy page. The company takes the protection of intellectual copyright, classified material, and other forms of confidential documents seriously. Customers retain sole copyright, ownership, and control over all materials submitted to DML Editing & Writing for proofreading and editing, including any materials subsequently created or developed by DML Editing & Writing.

Accuracy of Client Information

The customer is responsible for providing valid and accurate information regarding his or her name, address, phone number, email address, and all payment details. Failure to provide correct and accurate information can cause a refusal to provide service. The customer assumes all responsibility for any problems, errors, and issues, and legal liability, resulting from such false information. All information submitted by the customer is confidential and secure. Please read our Privacy Policy page for more details.

Financial Fraud or Theft

DML Editing & Writing is not liable for the fraudulent use of any credit card or other payment method that may purchase its services.

Indemnification

The customer agrees to indemnify and hold DML Editing & Writing, and anyone associated with DML Editing & Writing harmless from any claim or demand, including reasonable fees and costs for the service of an attorney, or as made by any third party due to or arising from the site or service, or violation of the Terms and Conditions by the customer, or infringement of any intellectual property or other rights of any person or entity by the customer. DML Editing & Writing gives no assurances or warranty regarding the accuracy, currency, or applicability of the website contents concerning specific situations and particular circumstances and disclaims all liability regarding such information.

Technical Disclaimer

DML Editing & Writing is not liable or responsible for service delays resulting from unforeseen circumstances, such as technical problems, including server or connection issues beyond its control. The company will make every effort to meet deadlines and communicate with customers in the case of technical problems. DML Editing & Writing is not liable or responsible for any damage to computer hardware or software arising from distributing a computer virus through the DML Editing & Writing website or system.

Termination of Service and Contractual Obligations

In the event a customer violates any or all of the Terms and Conditions in this document, DML Editing & Writing reserves the right to terminate all service and contractual obligations with the customer. DML Editing & Writing may, at its discretion, discontinue or terminate the operation of its website, services, or trading name without notice at any time and for any reason. A contract between DML Editing & Writing and the customer commences as soon as the customer has submitted payment for the service, and the payment has been received by DML Editing & Writing. When payment is received, the customer has confirmed that the work is to commence.

Should the customer wish to cancel the service once work has commenced, the refund of money paid is at the discretion of DML Editing & Writing. It may incur any associated cost incurred by DML Editing & Writing, including bank/transfer fees and administrator/editor costs. The customer provides accurate and descriptive requirements to DML Editing & Writing at the time of submitting a job, or before a quote being issued. These requirements form the statement of work. Failure by the customer to provide correct and accurate information in the statement of work may cause the cancellation of a transaction. If a transaction is canceled due to a breach of these terms and conditions, a refund is offered to the customer of all money paid. Unless there is an associated cost incurred by DML Editing & Writing, this includes bank/ transfer fees and editor costs.

The customer assumes all responsibility for any problems, errors, and issues, and legal liability resulting from an incorrect statement of work. DML Editing & Writing reserves the right to cancel service to any customer when a virus is suspected in submitted documents. In the case of a transaction, a refund is issued unless any associated cost incurred by DML Editing & Writing, including bank/transfer fees, editor costs, and virus removal costs. The company reserves the right to cancel service to any customer and without explanation.

Warranties

By submitting the service payment, you acknowledge that you are in complete understanding and agreement with the statements above.

Modification of Terms and Conditions

The terms and conditions contained herein may be modified, amended, altered, changed, reorganized, rewritten, or revoked at any time and without notice. DML Editing & Writing recommends checking the Terms & Conditions page now and again to see any changes made, if any.